AnswerX empowers your business to leverage

Modern technology on a budget

15 years of experience in working with cloud technologies and services

Cloud technology that reduces hardware costs and software licensing

Turn up and expansion time significantly reduced or eliminated

AnswerX is a proud

Onboarding, Planning and Turn Up Support

Training, Project Planning and Success Management

Professional Services and Advanced Integration Design

Best practices, trusted processes and knowledge

Consulting and Professional Services

Use the knowledge and expertise that AnswerX provides to prevent obstacles and minimize hurdles.

How can we help your business succeed?

How do we do it?

Our time honored tradition on the four-step process of implementation

Investigate

Learn about your technology, process and procedure today. Recommend fixes and enhancements to preserve your core business.

Educate

We’ll educate you on the best practices, time proven use cases and ease of use training  to ensure a positive first impression and ongoing best in class use of the solution.

Implement & Setup

We’ll work together to implement the solutions based on the needs of your organization and your business requirements.

Support

After setup and implementation, we’ll help your organization through ongoing support of the products we develop, implement and integrate.

What do we do?

AnswerX works to integrate and configure modern technology for small to medium businesses to help them achieve their business objectives — on time and on budget!

Cloud Solutions for Businesses

Contact Centers

inContact features ACD with Skills Based Routing, IVR, Outbound Dialer, Workforce Optimization, Workforce Management and Scheduling. Service your clients using phone, email, chat and work item routing.

Telephone Answering Services

AnswerX Callformance for TAS including local and toll free DID phone answering, voicemail, SMS and fax coupled with an easy to use CRM, supervision consoles and custom message templating and dispatching.

SIP Trunking, DID and Advanced Connectivity

AnswerX provides connectivity solutions to all types of businesses; from small to enterprise. SIP trunking, local DIDs in over 300 markets, toll-free, international local and toll free, we have it all at your fingertips. Combine it with our hosted PBX/phone system service for even more service options!

TAS and Call Answering CRM

AnswerX X5 is a call answering CRM that directly integrates with any ACD, cloud or premise and includes multi-tenant, multi-account call processing for TAS and shared office suites. It includes flexible message templates, dealer locator, knowledgebase, status boards, temporary reminders, informational pages, agent scripting and much more!

What have we accomplished?

0 million
Calls Processed
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Tickets Entered
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Minutes Transacted
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Hours Consulted
1
Agents Enabled

Who do we work with?

Trusted Technology and Solutions Partners

Our trusted technology partners represent the best-in-brand and best-in-service models and have been thoroughly vetted. AnswerX is proud to represent, support and integrate using the technology and services of our partners.

Who have we helped?

We’ve been behind the scenes helping these companies meet their business objectives for awhile. You could be next!

Dont just take our word for it..

  • We're very happy with the technology solutions provided by AnswerX. They're efficient, timely and responsive to our needs as a small business. We recommend them to anyone who prefers quality.

    Lorne Balmer Director of Operations, Foundations in Behavior

How can AnswerX help empower your business?

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Contact Us

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